Mentor Customer Detective Work

October 3, 2016

One might say the most challenging part of being an automotive service technician at Tuffy Mentor in Mentor is diagnosing a problem before it can be fixed.Cars in Ohio are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging... More

What Mentor Customers like About Us at Tuffy Mentor

June 12, 2016

A big part of the service we provide at Tuffy Mentor for our Mentor customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Mentor area customers. Even though we try to be proactive in our Tuffy Mentor automotive educat... More

On Board Diagnostics For Mentor Motorists

February 19, 2016

Some Mentor vehicle owners wonder why Tuffy Mentor and other Mentor auto repair shops charge a fee for Receiving a diagnostic charge at Tuffy Mentor for a tricky automotive problem shouldn't be a surprise. In the Cleveland area, automotive diagnostics can cover quite a range. If you hear a noi... More

On Board Diagnostics For Mentor Motorists

December 9, 2015

Some Mentor auto owners wonder why Tuffy Mentor and other Mentor auto repair shops charge a fee for diagnostic services. Think about it: When you hire a local Cleveland HVAC technician to check out a problem with your air conditioner youll probably pay a diagnostic fee. When you vi... More

Questions To Ask Your Mentor Service Advisor

February 11, 2015

We find that a lot of Mentor service and repair at Tuffy Mentor are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to know about them than most... More

What Mentor Automotive Service Consumers Should Know

November 11, 2014

There are some things Mentor drivers should know about Mentor car service and repair. First and foremost, Tuffy Mentor cares about you and your familys safety. And we really appreciate your business. Tuffy Mentor in Mentor wants to build a trusting relationship that becomes the found... More

Arrive Alive In Mentor

May 23, 2014

We've all seen Ohio motorists do crazy things while driving to or from Cleveland. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Ohio roads. The truth... More

Ethics of Automotive Repair in Mentor

April 1, 2014

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Mentor automotive service and repair industry hasn't been given a pass either. Unfor... More